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Privacy policy

At Bel0, your privacy matters. Whether you’re browsing our site or gearing up for your next ride, we’re committed to protecting your personal data and ensuring a safe experience.

By using our site or completing a purchase, you agree to the practices outlined below. If you have any questions, reach out to us anytime at crew@bel0.com.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/5ac175-81/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/5ac175-81/privacy_policy).


What Information We Collect and Why

Name & Contact Information

We collect:

  • Name
  • Shipping & billing address
  • Phone number
  • Email address

We use it to:

  • Deliver your order
  • Send order confirmations and tracking updates
  • Contact you about your purchase if needed
  • Support returns and customer service

Payment Information

We collect (via third-party processors like Shopify Payments or PayPal):

  • Payment method
  • Payment status

We use it to:

  • Confirm your purchase
  • Process your payment securely
  • Prevent fraud

Note: We do not store your full credit card or payment details.


Shopping Behavior & Device Data

We collect (through cookies and analytics):

  • IP address and browser/device type
  • Pages viewed, clicks, time spent
  • Items in your cart or saved as favorites
  • Location data (if permitted)

We use it to:

  • Improve your shopping experience
  • Remember your preferences (like currency and language)
  • Analyze site performance
  • Serve personalized ads and track marketing efforts

Marketing Communications

If you opt in, we may send you emails about:

  • New product drops
  • Exclusive discounts
  • Sales or campaigns

You can unsubscribe at any time—just click the link at the bottom of any email.

We may also send review requests after purchases to improve our gear and your experience.


Sharing Your Info

We don’t sell your data. Period.

We may share limited information with trusted partners who help us:

  • Process orders and payments
  • Deliver packages
  • Provide support
  • Run site analytics and advertising

All partners comply with strict data protection laws.


Your Rights

You have rights over your personal information:

  • Access – Request a copy of your data
  • Correction – Ask us to fix inaccurate info
  • Deletion – Request that we delete your data (where legally allowed)
  • Opt-Out – Decline marketing emails or cookies anytime

To make any of these requests, contact us at crew@bel0.com.


Cookies

We use cookies to:

  • Keep items in your cart
  • Analyze how our site is used
  • Show you relevant ads

You can manage cookies in your browser settings.


Data Security

We use encrypted connections (SSL), secure servers, and best practices to protect your data from unauthorized access.


Changes to This Policy

We may occasionally update this policy. Changes will be posted on this page with the date of the latest update.