Privacy policy
At Bel0, your privacy matters. Whether you’re browsing our site or gearing up for your next ride, we’re committed to protecting your personal data and ensuring a safe experience.
By using our site or completing a purchase, you agree to the practices outlined below. If you have any questions, reach out to us anytime at crew@bel0.com.
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/5ac175-81/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/5ac175-81/privacy_policy).
What Information We Collect and Why
Name & Contact Information
We collect:
- Name
- Shipping & billing address
- Phone number
- Email address
We use it to:
- Deliver your order
- Send order confirmations and tracking updates
- Contact you about your purchase if needed
- Support returns and customer service
Payment Information
We collect (via third-party processors like Shopify Payments or PayPal):
- Payment method
- Payment status
We use it to:
- Confirm your purchase
- Process your payment securely
- Prevent fraud
Note: We do not store your full credit card or payment details.
Shopping Behavior & Device Data
We collect (through cookies and analytics):
- IP address and browser/device type
- Pages viewed, clicks, time spent
- Items in your cart or saved as favorites
- Location data (if permitted)
We use it to:
- Improve your shopping experience
- Remember your preferences (like currency and language)
- Analyze site performance
- Serve personalized ads and track marketing efforts
Marketing Communications
If you opt in, we may send you emails about:
- New product drops
- Exclusive discounts
- Sales or campaigns
You can unsubscribe at any time—just click the link at the bottom of any email.
We may also send review requests after purchases to improve our gear and your experience.
Sharing Your Info
We don’t sell your data. Period.
We may share limited information with trusted partners who help us:
- Process orders and payments
- Deliver packages
- Provide support
- Run site analytics and advertising
All partners comply with strict data protection laws.
Your Rights
You have rights over your personal information:
- Access – Request a copy of your data
- Correction – Ask us to fix inaccurate info
- Deletion – Request that we delete your data (where legally allowed)
- Opt-Out – Decline marketing emails or cookies anytime
To make any of these requests, contact us at crew@bel0.com.
Cookies
We use cookies to:
- Keep items in your cart
- Analyze how our site is used
- Show you relevant ads
You can manage cookies in your browser settings.
Data Security
We use encrypted connections (SSL), secure servers, and best practices to protect your data from unauthorized access.
Changes to This Policy
We may occasionally update this policy. Changes will be posted on this page with the date of the latest update.